General Questions FAQ

Same-day emergency service is available for wasp nests, active termite infestations, rodent problems and bed bugs. Call and tell our team it's an emergency – we will dispatch a technician within hours, not days.

No. Every quote is completely free with no obligation. We inspect, provide a written estimate, and you decide if you want to proceed. No pressure, no hidden fees.

Yes. All our products are EPA-approved and safe once dry. For flea treatments, we advise keeping pets off treated carpets for 1-2 hours until dry. For spider barriers and ant treatments, the same applies. We will always tell you the recommended re-entry time during the service.

Yes. We hold a valid state pest control license [#] and are fully insured with general liability and workers' compensation. We are also certified for declared pests including fire ants, carpenter ants and German cockroaches.

It depends on the treatment. For spider barriers, ant treatments, and flea treatments, you can remain in the home – just keep pets off treated areas until dry. For bed bug heat treatments and termite fumigation, we recommend being out of the home for several hours. We will advise you before any treatment.

Common signs include mud tubes on foundation walls, hollow-sounding wood, discarded wings near windows and small piles of frass (termite droppings that look like sawdust). If you notice any of these, call us for a free thermal imaging inspection.

Yes. We provide pest control for restaurants, offices, warehouses, retail stores, schools, and medical facilities. Commercial plans are tailored to your industry's compliance requirements. Call us for a free commercial quote.

For general prevention (spiders, ants, cockroaches), quarterly treatments are recommended. For termites, an annual inspection is sufficient unless you live in a high-risk area. For rodents, treatment is typically one-time with follow-up inspection. We will recommend a schedule based on your property after the free inspection.

We accept cash, credit card (Visa, MasterCard, American Express, Discover), and digital payments. Payment is due upon completion of service unless other arrangements are made.

For most treatments, minimal preparation is needed. Clear the areas where treatment will occur (move furniture away from walls, clear countertops). For flea treatments, vacuum before we arrive. For bed bug treatments, we provide a detailed preparation guide. We will tell you exactly what to do when you book.